Whiskers & Woofers

Corona Virus 2nd Update, Sunday 29th March 2020:

Further to our update below and following the Government's most recent advice, we have taken the decision to now only walk the dogs of essential  and key workers, where this is absolutely necessary to enable our essential / key worker customers to work without having to worry about their dogs. 

The team at Whiskers & Woofers give massive thanks to all essential and key workers: all of the nurses and doctors, social support workers, delivery drivers, supermarket staff and others, we are all relying on you in these extraordinary times. You are doing a fantastic job, and we salute you.

Take care all, and stay safe, Clare & the team. xxx

Corona Virus 1st Update, Sunday 1st March 2020:

As everyone is aware, the impact of coronavirus (COVID-19) on individuals, families and business is unprecedented and no one can yet predict with any certainty how long it will last.  Therefore, we want to reassure all our customers that we have plans in place to continue to deliver our usual high standard of service, whilst also carrying out additional sensible measures to help keep us all safe.

Changes to our Dog Walking Service: We are keeping abreast of the latest UK Government advice and are carrying out our services in accordance with it. We are being extra vigilant with handwashing / use of hand sanitisers between our visits, and are avoiding large gatherings / social events, at work and also socially.

Please let us know if you are self-isolating. If you are self-isolating we can still walk your dog(s), but only on their own, not with dogs from other households, to avoid risk of cross-contamination between pets.

Changes to our Pet Sitting Service: We can still visit your pets within your home. As with our dog walking service, we are being extra vigilant with hand washing and the use of hand sanitisers upon entering and leaving a customer’s property.

We are currently working to the Government’s advisory ‘2 metre’ distance rule on dog walks and within our customer’s homes. If someone is going to be home during a pet visit, please also observe the ‘2 metre’ rule.

Prices & Cancellations: We are currently still operating to our published Prices List and our standard Terms & Conditions. We appreciate that the circumstances around COVID-19 are ever changing at present, and we are  aiming to be as flexible as possible. However, please give us at least 24 hours’ notice for cancellation of a booked service to avoid a cancellation fee.

Please contact Clare if you’d like to chat through any of the above, and finally, thank you to all our fantastic Whiskers & Woofers customers, your support is much appreciated!